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Just a quick laundry list of my upcoming talks about User Assistance ... hope to see you at one (or more) of these events! DocTrain West March 17-20 http://www.doctrain.com/west/ All-Around User Assistance:Delivering Layers of Information Efficiently Improving User Assistance Using Journalistic Principles...

I’ve worked on a number of software products, and there were several that were ideal candidates for dynamically updating, embedded help – but since that sort of effort is usually software developer-intensive, I was never able to make it happen (not for lack of trying by myself and some wonderful software...