You may find the following generic Microsoft knowledgebase articles useful when troubleshooting:
•http://support.microsoft.com/kb/555175
•http://support.microsoft.com/kb/290301
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You can contact Technical Support with installation issues via email at supportd2h@componentone.com.
The Technical Support phone number is 412-681-4738 and is available 9 am – 5 pm EST.
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